Agee Privacy Policy
Effective 16 July 2026 · Last updated 16 July 2026
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Introduction
This Privacy Policy explains how information is collected, accessed, used, stored, retained, shared and deleted when you install, authorise, configure, manage or interact with Agee.
Agee is operated as Agee Enterprises, a project under Vilares Technologies Private Limited.
In this Privacy Policy:
- “Agee” means the Agee Discord application, bot, websites, support systems and related services.
- “Vilares,” “we,” “us” or “our” means Vilares Technologies Private Limited, acting through Agee Enterprises.
- “User,” “you” or “your” means anyone who installs, configures, manages or interacts with Agee.
- “Server” means a Discord server, also known as a guild.
- “Server Administrator” means a server owner, administrator or authorised staff member who manages Agee.
- “Discord API Data” means information obtained through Discord’s application programming interfaces and associated services.
- “Personal Data” means information that identifies, relates to or can reasonably be associated with a person.
By using Agee, you acknowledge the practices described in this Privacy Policy.
Agee is an independent third-party application. Agee Enterprises and Vilares Technologies Private Limited are not affiliated with, endorsed by, sponsored by or operated by Discord Inc.
Scope of This Policy
This Privacy Policy applies to information processed through:
- Agee’s Discord commands and interactions;
- Agee’s direct-message workflows;
- server enrolment and application systems;
- staff and role-management systems;
- ticket and support systems;
- moderation and reporting systems;
- economy and administrative systems;
- government or organisational management features;
- audit and security logs;
- Agee websites and dashboards, where available; and
- communications sent to Agee support.
This Privacy Policy does not govern Discord’s own processing of your information. Discord independently processes information under its own Terms of Service and Privacy Policy.
Individual Discord servers may also maintain their own privacy notices, rules and data-handling practices. Server Administrators are independently responsible for information they collect, submit, access or manage through Agee.
Information We Collect
The information Agee processes depends on the features enabled by a Server Administrator, the permissions granted to Agee and the ways in which you interact with it.
3.1 Discord account information
Agee may receive or process:
- your Discord user ID;
- username;
- global display name;
- server-specific nickname;
- avatar or profile image reference;
- account creation date derived from your Discord user ID;
- server membership information;
- roles and permissions;
- communication preferences;
- bot or automated-account status;
- server join and departure information; and
- other profile information made available through Discord’s API.
Agee does not receive your Discord password, account token, authentication code or private account credentials.
You must never submit such credentials to Agee or Agee support.
3.2 Server and channel information
Agee may process:
- server IDs and names;
- channel IDs, names and types;
- role IDs, role names and role hierarchy;
- server ownership and administrator information;
- configured logging, ticket, enrolment and staff channels;
- command permissions;
- server settings and feature configuration;
- webhook or integration identifiers;
- server invite information where required for an authorised feature; and
- records of Agee being installed in or removed from a server.
3.3 Commands and interaction information
When you interact with Agee, we may process:
- commands you issue;
- command options and form responses;
- buttons, menus or other components you select;
- the user, server and channel associated with an interaction;
- timestamps;
- whether a command succeeded or failed;
- permission and authorisation checks;
- responses generated by Agee; and
- related audit information.
3.4 Content submitted to Agee
Agee may process content that you intentionally submit through its features, including:
- ticket messages;
- support requests;
- reports;
- enrolment applications;
- forms and questionnaires;
- staff applications;
- leave requests;
- appointment or employment records;
- government or organisational records;
- administrative notes;
- direct messages sent to Agee;
- evidence submitted for moderation or review;
- attachments;
- images;
- document links;
- message links; and
- any other information entered into an Agee workflow.
Some Agee workflows may copy or mirror a direct-message submission into a designated server logging or review channel. Where this occurs, the content may become accessible to authorised Server Administrators or staff members.
You should not submit information that is unnecessary for the purpose of the relevant workflow.
3.5 Moderation and safety information
Where moderation, reporting or security features are enabled, Agee may process:
- warning, timeout, mute, kick or ban records;
- moderation reasons;
- reports and complaints;
- relevant message IDs and message links;
- relevant message content submitted as evidence;
- attachment metadata;
- user and moderator identifiers;
- case numbers;
- appeal information;
- role changes;
- security alerts;
- suspected misuse or policy violations; and
- records of actions taken by authorised moderators.
Agee is not designed to monitor unrelated private conversations between Discord users.
Agee may only access message content made available through Discord and permitted by Agee’s authorised functionality, permissions and applicable Discord gateway intents. This may include commands, tickets, direct messages sent to Agee, submitted evidence and content processed by enabled moderation features.
3.6 Staff, enrolment and organisational records
Agee may process records associated with a person’s position or participation in a server or organisation, including:
- enrolment status;
- staff ID or internal identification number;
- roles, titles and departments;
- appointments;
- supervisors;
- employment or membership status;
- effective dates;
- leave records;
- inactive or former-member status;
- qualifications or responses voluntarily submitted through an application;
- disciplinary or administrative records;
- assigned permissions; and
- related audit history.
Server Administrators must not use Agee to collect unnecessary highly sensitive information.
3.7 Economy and transaction records
Where Agee economy or financial-administration features are enabled, Agee may process:
- virtual balances;
- virtual transactions;
- transaction descriptions;
- sending and receiving user IDs;
- timestamps;
- server-defined currency;
- rewards;
- fines;
- administrative adjustments; and
- audit records relating to virtual transactions.
Unless explicitly stated otherwise, Agee economy features represent fictional, server-based or virtual records and are not bank accounts, legal tender or regulated financial services.
Agee does not require users to submit payment-card numbers, banking passwords, online banking credentials or financial authentication codes through Discord commands.
3.8 Support communications
When you contact us, we may process:
- your name;
- email address;
- Discord user ID;
- server ID;
- the subject and contents of your communication;
- attachments;
- previous correspondence;
- information required to verify your identity or authority; and
- actions taken to respond to the request.
3.9 Technical and security information
Agee may automatically generate or receive technical information such as:
- application and command logs;
- timestamps;
- error reports;
- database operation records;
- rate-limit information;
- authentication and permission events;
- security alerts;
- suspected abuse patterns;
- service availability information;
- software version information; and
- records needed to investigate unauthorised access or technical failures.
When you access an Agee website or web dashboard, standard server logs may also include:
- Internet Protocol address;
- browser type;
- operating system;
- device type;
- requested pages;
- referring page;
- date and time of access; and
- session or essential cookie information.
Agee ordinarily does not receive a user’s Internet Protocol address merely because the user interacts with the bot through Discord.
3.10 Information received from others
Agee may receive information about you from:
- Discord;
- Server Administrators;
- moderators;
- other server members;
- users submitting reports or applications;
- organisations using Agee;
- support providers; and
- lawful authorities.
For example, a moderator may create a moderation record concerning another user, or an authorised administrator may enter appointment or staff information into Agee.
Information We Do Not Intentionally Collect
Agee does not intentionally request or collect:
- Discord passwords;
- Discord account tokens;
- multi-factor authentication codes;
- banking passwords;
- complete payment-card information through Discord;
- private encryption keys;
- biometric templates;
- medical records;
- precise live location data;
- government-issued identification documents; or
- child sexual abuse material.
Do not submit this information to Agee.
Where prohibited or highly sensitive information is received unintentionally, we may restrict access to it, preserve only what is legally necessary, report it where required and securely delete it.
How We Use Information
We may process information to:
5.1 Provide Agee’s services
This includes:
- responding to commands;
- managing roles and permissions;
- operating ticket systems;
- processing enrolments and applications;
- maintaining staff and organisational records;
- operating moderation features;
- maintaining economy and transaction records;
- recording administrative actions;
- sending authorised notifications;
- providing server configuration; and
- enabling approved Agee features.
5.2 Authenticate and authorise users
We use information to:
- confirm the Discord account associated with an interaction;
- determine whether a user has permission to perform an action;
- prevent unauthorised access;
- enforce role-based controls;
- identify Server Administrators; and
- protect restricted records and features.
5.3 Maintain safety and security
We may use information to:
- prevent spam, fraud and abuse;
- detect suspicious behaviour;
- investigate security incidents;
- enforce the Agee Terms of Service;
- protect Agee, users, Vilares and third parties;
- maintain audit trails;
- prevent unauthorised disclosure or modification of records; and
- comply with Discord’s safety and developer requirements.
5.4 Provide support
We use support information to:
- respond to questions;
- investigate errors;
- process privacy requests;
- investigate reports;
- resolve disputes;
- confirm account ownership or administrative authority; and
- communicate important service or security information.
5.5 Maintain and improve Agee
We may use operational information to:
- identify bugs;
- improve reliability;
- measure feature performance;
- understand how commands and features are used;
- maintain compatibility with Discord;
- develop new features;
- prevent system failures; and
- conduct internal testing.
Where reasonably possible, information used for analytics and development will be aggregated or de-identified.
5.6 Comply with legal and regulatory obligations
We may process and preserve information where reasonably necessary to:
- comply with applicable law;
- respond to valid court orders or lawful government requests;
- establish, exercise or defend legal claims;
- investigate unlawful conduct;
- protect a person from serious harm;
- fulfil tax, accounting or corporate obligations; or
- comply with binding requirements imposed by Discord.
Legal Bases for Processing
Where applicable law requires a legal basis for processing, we rely on one or more of the following:
6.1 Performance of a contract
We process information where necessary to provide Agee under the Agee Terms of Service or to take requested steps before providing a service.
6.2 Legitimate interests
We may process information where reasonably necessary for legitimate interests such as:
- operating and securing Agee;
- preventing fraud and misuse;
- maintaining server-management functionality;
- providing support;
- improving service reliability;
- enforcing our Terms;
- protecting users; and
- defending legal rights.
We consider the nature of the information, the purpose of processing and the potential effect on users before relying on legitimate interests.
6.3 Consent
We may rely on consent where you voluntarily submit information, enable an optional feature or agree to a particular use of information.
You may withdraw consent where processing is based on consent. Withdrawal does not affect processing that occurred before consent was withdrawn.
6.4 Legal obligations
We may process information where required to comply with a legal or regulatory obligation.
6.5 Vital interests
In rare circumstances, we may process or disclose information where reasonably necessary to protect a person from an immediate and serious threat to life or physical safety.
Our Relationship With Server Administrators
Server Administrators decide whether Agee is installed, which features are enabled, who may access those features and what information is submitted through server-managed workflows.
Depending on the circumstances, a Server Administrator, employer, organisation or community may independently determine why and how certain records are processed.
Server Administrators are responsible for:
- providing legally required notices to their members;
- ensuring they have authority to submit information to Agee;
- obtaining consent where required;
- limiting collection to relevant information;
- assigning appropriate permissions;
- responding to user concerns concerning server-controlled records;
- preventing misuse by staff members; and
- deleting information that is no longer necessary.
Server Administrators must not use Agee to secretly collect information, conduct unlawful surveillance or create discriminatory profiles.
Data Retention
We retain information only for as long as reasonably necessary for Agee’s stated functionality, security, legal compliance and legitimate operational purposes.
Unless a different period is displayed for a particular feature, the following general periods apply.
9.1 Server configuration and operational records
Server IDs, channel settings, role settings, command permissions and feature configurations are generally retained while Agee remains installed or actively configured in the server.
When Agee is removed from a server, associated configuration data will ordinarily be scheduled for deletion within 30 days, unless:
- an authorised Server Administrator requests earlier deletion;
- the server reinstalls Agee during that period;
- retention is required by law;
- information is necessary to investigate misuse or a security incident; or
- a longer period is clearly disclosed for a particular feature.
9.2 User-submitted and administrative records
Tickets, enrolments, applications, appointments, staff records, leave records, moderation records, economy records and organisational records may be retained while:
- the relevant server continues to use Agee;
- the record remains necessary for the feature for which it was created; or
- an authorised administrator maintains the record for a legitimate administrative purpose.
Server Administrators should delete records that are no longer necessary.
Following removal of Agee from a server, these records will ordinarily be scheduled for deletion within 30 days, unless preservation is legally required or necessary to resolve a security incident, dispute or valid claim.
9.3 Security and technical logs
Routine technical, command, error and security logs may be retained for up to 12 months.
Logs may be retained for longer where they are connected to:
- a continuing security investigation;
- suspected fraud or abuse;
- a legal dispute;
- enforcement of the Agee Terms of Service; or
- a binding legal obligation.
9.4 Support communications
Support, privacy, safety and legal communications may be retained for up to 24 months after the matter is closed.
Information may be retained for longer where necessary to maintain a record of a continuing dispute, repeated abuse, a legal obligation or a security incident.
9.5 Backups
Deleted information may remain in encrypted or access-restricted backups for up to 90 days before being overwritten or securely deleted through the normal backup cycle.
Backup information will not ordinarily be restored except for disaster recovery, security or service-continuity purposes.
9.6 Legally required retention
We may retain limited information for longer where required by applicable law, a valid legal order, accounting obligations, fraud prevention, security needs or the establishment, exercise or defence of legal claims.
When extended retention is no longer necessary, the information will be deleted or de-identified.
Data Deletion and Modification
You may request access to, correction of or deletion of information associated with your Discord account.
All requests must be sent to:
The email subject must clearly include:
AGEE – DATA REQUEST
You should include:
- your Discord user ID;
- the relevant server ID, where applicable;
- the type of request;
- a description of the information concerned; and
- information reasonably necessary to verify that you control the relevant account or have authority to make the request.
Do not send your Discord password, authentication code or account token.
Important email notice
EMAILS SENT TO ANY ADDRESS ENDING IN @agee.pro WILL NOT BE RECEIVED OR PROCESSED.
All Agee privacy and data requests must be sent to support@vilares.co, with AGEE clearly included in the subject line.
10.1 Verification
We may take reasonable steps to verify:
- your identity;
- control of the relevant Discord account;
- your relationship to the relevant server;
- your authority to act for an organisation; and
- the scope of your request.
We may be unable to process a request where we cannot reasonably verify the requester.
10.2 Deletion requests
Following a verified deletion request, we will delete or de-identify Discord API Data associated with the requester unless retention is required by applicable law.
Where a record contains information relating to multiple people, we may remove or anonymise the requester’s Personal Data rather than deleting the entire record.
Some information may remain temporarily in restricted backups until the normal backup-deletion period ends.
10.3 Server-controlled records
Where a request concerns a record created and controlled by a Discord server, employer, community or organisation, we may notify or coordinate with the relevant Server Administrator.
This does not prevent us from deleting Discord API Data where deletion is required by Discord’s Developer Terms or applicable law.
10.4 Requests by Server Administrators
An authorised Server Administrator may request deletion of:
- server configuration;
- server-specific records;
- tickets;
- applications;
- audit information;
- staff records; or
- other server-associated information.
We may verify ownership or administrative authority before completing the request.
Your Privacy Rights
Depending on where you live, you may have rights concerning your Personal Data, including the right to:
- know whether we process your Personal Data;
- request access to your Personal Data;
- request correction of inaccurate information;
- request deletion;
- request restriction of processing;
- object to certain processing;
- receive certain information in a portable format;
- withdraw consent;
- complain to an applicable data-protection authority; and
- receive information about parties with whom data has been shared.
These rights may be subject to lawful limitations and verification requirements.
We will not discriminate against you for exercising an applicable privacy right.
Privacy requests must be submitted to support@vilares.co with AGEE – DATA REQUEST in the subject line.
Children and Minimum Age
Agee is not intended for anyone who is below the minimum age required to use Discord in their country.
Server Administrators must not knowingly use Agee to collect information from a child who is not permitted to use Discord.
Where we become aware that information has been collected from an ineligible child, we may delete the information, restrict the associated account and take other appropriate action.
A parent or legal guardian who believes that an ineligible child has submitted information to Agee should contact support@vilares.co with AGEE – CHILD PRIVACY in the subject line.
Sensitive Information
You should not use Agee to submit highly sensitive Personal Data unless:
- the information is strictly necessary for an authorised feature;
- collection is lawful;
- appropriate notice has been given;
- valid consent or another legal basis exists; and
- adequate access controls are in place.
Sensitive information may include:
- health or medical information;
- racial or ethnic origin;
- religious beliefs;
- political opinions;
- sexual orientation;
- biometric information;
- government identification;
- financial-account information;
- criminal allegations or records; and
- precise location information.
Agee is not intended to function as a medical-record system, financial institution, criminal-record database or government identity-verification system.
Child Safety and Illegal Content
Do not submit child sexual abuse material, unlawful sexual content or other illegal material through Agee or by email.
Where you encounter content that may violate Discord’s rules, use Discord’s official in-app reporting tools.
Where a person is in immediate danger, contact local emergency services or law enforcement.
Reports to Agee do not replace reports to Discord or legally required reports to appropriate authorities.
We may preserve limited identifiers, report suspected illegal material and cooperate with lawful investigations where required.
Data Security
We use administrative, organisational and technical safeguards designed to protect information against:
- unauthorised access;
- unlawful use;
- accidental loss;
- destruction;
- alteration;
- disclosure; and
- unauthorised distribution.
Safeguards may include:
- encryption in transit;
- encryption at rest;
- restricted database access;
- role-based access controls;
- least-privilege permissions;
- authentication controls;
- audit logging;
- access reviews;
- secure credential storage;
- backup controls;
- software updates;
- monitoring for suspicious activity; and
- incident-response procedures.
Only authorised personnel and service providers with a legitimate operational need may access protected Agee information.
No system can guarantee complete security. You are responsible for securing your Discord account, devices, server permissions and administrator roles.
Security Incidents
Where we identify unauthorised access, loss, alteration or disclosure of information, we may:
- contain and investigate the incident;
- restrict affected systems;
- reset credentials;
- notify Discord;
- notify affected users or Server Administrators;
- notify regulators or authorities where required;
- preserve relevant evidence; and
- take steps intended to prevent recurrence.
Notifications will be provided where required by applicable law and may include information about the nature of the incident and recommended protective steps.
Suspected security incidents should be reported to:
The subject line must state:
AGEE SECURITY
Do not publicly disclose a vulnerability in a manner that may place users, Agee, Discord or third parties at risk.
International Data Processing
Agee, Vilares and our service providers may process information in countries other than the country where you live.
These countries may have privacy and data-protection laws that differ from those in your jurisdiction.
Where required by applicable law, we will use appropriate safeguards for international transfers, which may include:
- contractual data-protection obligations;
- standard contractual clauses;
- access restrictions;
- encryption;
- transfer-risk assessments; and
- other legally recognised safeguards.
Cookies and Website Technologies
Agee websites or dashboards may use essential cookies or similar technologies to:
- maintain sessions;
- authenticate users;
- protect against cross-site request forgery;
- remember security preferences;
- prevent abuse; and
- provide requested website functionality.
Essential cookies may be required for a website or dashboard to function.
Where Agee uses non-essential analytics or similar technologies, any legally required notice or consent choice will be provided.
Agee does not use Discord API Data for third-party behavioural advertising.
Automated Actions
Agee may automatically perform actions based on:
- commands issued by authorised users;
- permissions;
- server configuration;
- role rules;
- workflow status;
- predefined moderation rules;
- security controls; and
- other criteria selected by Server Administrators.
Automated actions may include:
- assigning or removing roles;
- changing enrolment status;
- creating logs;
- routing tickets;
- notifying administrators;
- applying configured moderation measures; and
- marking records active or inactive.
Agee does not independently make legal, employment, financial, medical or government eligibility decisions.
Server Administrators remain responsible for reviewing significant decisions and providing human review or appeal procedures where appropriate.
Sale and Advertising
We do not sell or rent Personal Data.
We do not sell Discord API Data.
We do not share Discord API Data with data brokers or advertising networks.
We do not use Discord API Data to create third-party advertising profiles.
We do not use private ticket content, moderation evidence, enrolment applications or staff records for targeted advertising.
We do not use Discord API Data to train general-purpose artificial-intelligence models.
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes to:
- Agee’s features;
- our data practices;
- Discord’s rules;
- applicable law;
- service providers;
- security requirements; or
- the structure or operation of Vilares.
The current version will display its effective date and last-updated date.
Where reasonably required, significant changes may be communicated through Agee, an official Agee website, Discord announcements, email or another appropriate method.
Continued use of Agee after an updated policy takes effect constitutes acknowledgement of the updated policy. Where consent is legally required for a new use of information, we will request that consent separately.
Discord’s Independent Privacy Practices
Discord independently collects and processes information through the Discord platform.
Questions or requests concerning information controlled by Discord, including your Discord account, direct messages, platform history or Discord’s own systems, should be directed to Discord through its official privacy and support channels.
Deleting information from Agee does not necessarily delete the corresponding information from Discord.
Similarly, deleting information or an account through Discord may not immediately remove separate records lawfully maintained by a Server Administrator or Agee, although Discord API Data will be deleted when required under Discord’s Developer Terms and applicable law.
Governing Law
Unless mandatory law requires otherwise, this Privacy Policy is governed by the laws of the Republic of Maldives.
Users may retain privacy rights provided by mandatory laws in their country or region.
Contacting Agee
All privacy questions, access requests, correction requests, deletion requests, complaints and legal notices concerning Agee must be sent to:
Agee Enterprises A project under Vilares Technologies Private Limited
Email: support@vilares.co
The subject line must clearly identify:
AGEE
Recommended subject lines include:
- AGEE – DATA REQUEST
- AGEE – PRIVACY QUESTION
- AGEE – DELETION REQUEST
- AGEE – CHILD PRIVACY
- AGEE SECURITY
Final email warning
DO NOT SEND EMAILS TO ANY ADDRESS ENDING IN @agee.pro.
EMAILS DIRECTED TO @agee.pro WILL NOT BE RECEIVED, REVIEWED OR PROCESSED AND WILL NOT CONSTITUTE VALID NOTICE TO AGEE ENTERPRISES OR VILARES TECHNOLOGIES PRIVATE LIMITED.
ALL AGEE COMMUNICATIONS MUST BE SENT TO support@vilares.co, WITH “AGEE” CLEARLY INCLUDED IN THE EMAIL SUBJECT.
